BIG FISH SMART STORE
FAQ

Let’s build together the new way to consume

Autonomous 24h Ready Store® stores with no checkout and no queues: tap your card, grab and go.

Pioneers in Spain in autonomous 24h Ready Store®. No checkout, no queues. We create a new retail model that combines convenience, product and technology to make shopping easier, faster and more accessible.

You'll find us in 3 formats, in

1BOX format

BOX format

2Store format

Store format

3Foodtruck format

Foodtruck format

How it works

Persona tocando la tarjeta en el lector de la puerta

Step 1.

Tap “Here” on the screen and hold your card or phone close. A pre-authorization is made to open the door; if you don't buy anything, the amount is refunded. Then choose if you want a purchase receipt and enter your phone number.

Persona entrando en la tienda por el torno

Step 2.

The door unlocks and opens instantly. Browse the store freely.

Mano cogiendo un zumo de la nevera

Step 3.

Choose the products you need, nothing to scan. If you don't want a product, put it back in its place: you won't be charged.

Persona saliendo de la tienda por el torno

Step 4.

Walk out and close the door when you're done. The charge for the products you chose is made automatically.

Ticket de compra de BIG FISH recibido por SMS

Step 5.

No checkout. If you chose the receipt option, you'll receive it by SMS in seconds.

FAQ

Need help in store? Email us at hola@bigfishstore.es

We don’t sell categories, we solve moments

Ready to Drink

Ready to Drink

Ready to Eat

Ready to Eat

Ready for Summer

Ready for Summer

Ready to Connect

Ready to Connect

Ready to Heal

Ready to Heal

Ready to Clean

Ready to Clean

Ready for Home

Ready for Home

Your nearest BIG FISH is waiting for you

As featured in

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